This thesis explores the business and human rights field particularly in the emergence of
social impact consulting and its impact on society. A business and human rights approach
was used to examine the CSR practices among the European countries in order to
demonstrate the real need to include the social impact area in the consultancy “world”, a
need that arises both from client companies and, consequently, from providers of these
services that increasingly respond to this gap in the market.
This thesis uses the example of a company dedicated to consultancy services, KPMG, and
explores the work that its firms develop in three different countries, Spain, Portugal and
the United Kingdom. Through the interviews, it addresses a practical perspective on the
work developed in this area, and also compares the three geographical contexts and the
influence of each one own legislation.
This dissertation aims to demonstrate that social impact consulting is a service that
contributes to organizations’ transparency, ensures a better management of companies’
social impacts in general and most important it has the capacity to increase the level of
commitment of the country to the debate on companies and human rights
In fact, through this investigation it is possible to conclude that social impact consultancy
is a path to social change, and that through this service companies can have a more
positive effect on society.
